Shipping & Returns
At Alorii, we believe your jewelry should arrive as beautifully as it was crafted. We offer:
- Processing Time: Orders are carefully crafted and prepared for shipment within 1–3 business days.
- Shipping Methods: Standard option are available at checkout.
- Tracking: Once your order ships, you’ll receive a tracking number so you can follow your treasure every step of the way.
- Shipping Area: Currently, we only ship within Canada and United States.
Please note: Customs fees, duties, and taxes may apply for international orders and are the responsibility of the recipient.
Returns & Exchanges
Please note: At this time, we do not offer general returns or exchanges.
Damaged or Defective Items
We take pride in the quality of our jewelry. If your item arrives damaged or defective:
- Email us at alorii.official@gmail.com with the photo of the issue.
- We’ll review your request and arrange a replacement or solution within 7 days.